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HR Essentials – Operational Support Staff Training

3 Hours
£475 + VAT

What this course contains

This course will take delegates through the employment life cycle from recruitment right through to bringing the employment relationship to an end. Delegates will learn and become familiar with key processes, including safer recruitment procedures, ensuring legal compliance. Delegates will gain a basic knowledge of the impact of discrimination law on the employment relationship, understand how to manage conduct and how to deal with sickness absence. The course will provide ample opportunity for the participation in case studies and the discussion and contribution to various workshop activities. Initially designed as a two-day course, HR Essentials training is aimed at providing delegates with a basic tool-kit to enable them to deal with common, day-to-day issues, which they may often face as part of the operational running of a school.

Intended outcomes

Course participants will be able to:

  • Successfully carry out a recruitment and selection process, avoiding common pitfalls;
  • Recognise the importance of the particulars of a contract of employment;
  • Become aware of the different contractual terms and the ways that terms and conditions of employment can be varied;
  • Deal with issues of misconduct and become familiar with the processes for managing conduct;
  • Familiarise themselves with the various forms of termination of employment and subsequent obligations on the school;
  • Consider appropriate action for managing sickness absence;
  • Understand how to deal with requests for maternity leave and pay; and
  • Understand the basic requirements of Performance Management.

Who this course is for

This course has been developed as an introduction to HR essentials and is aimed at members of operational support staff in an educational setting including School Business Managers new to the role, Office Managers and Admin Support workers.

The cost

The course costs £475 + VAT

If two three hour courses booked for the same day, the cost is £795 + VAT


To successfully complete the course, participants will be required to pass a short assessment.


Upon successful completion of the course participants will be issued a CPD accredited certificate. The course equates to 3 hours of CPD.



Submit enquiry

Don't forget...

.... that our HR Advisory service now includes an annual visit to your school.  You can use this visit to apprise us of any new developments in your school or alternatively to assist you with any HR issues that are better dealt with face to face.

There is no extra cost for this visit and it is available to all HR Advisory clients old and new.  If you would like to book a visit by one of our consultants to your school, please contact us on 0845 459 7013.

"With performance management now lying at the heart of the new OFSTED framework, effective HR is key to School Improvement. Without robust HR, there will always be a natural ceiling beyond which a school cannot improve." Jo Watts NASBM SBM of the Year - National College, SBM Advocate