Managing Difficult Conversations

About this scheduled HR Advisory course

Who is it for?

This course is aimed at members of staff that are involved in line management, who may, at times, need to hold difficult conversations with members of their team or colleagues that they line manage. This could include members of SLT, SBMs, HR team members or middle managers.

Intended Outcomes

This course focuses on the importance of having difficult conversations and how to manage these types of discussions, including looking at a number of practical examples. The aim of the session is to ensure participants can: 

  • Identify what a difficult conversation is; 
  • Provide examples of when difficult conversations might take place; 
  • Provide reasons why we need to engage in difficult conversations; 
  • Understand how to handle difficult responses from staff and  
  • Understand the skills to utilise when having difficult conversations.

Time

  • 9.30am – 12.30pm

Location

  • This course will be run remotely via Zoom. 

Cost

  • The cost of this session is £110 plus VAT per person for Employment Law and HR Clients and £140 plus VAT per person for non - Employment Law and HR Clients

CPD 

  • This course equates to 2.5 hours of CPD and following attendance on the course, participants will be sent electronic copies of their CPD certificate, along with copies of the slides and activities discussed during the session.

How to book

To register your place on this course click on the BOOK NOW button .  If you have any questions about this course please contact us via phone 0345 548 7000 (opt 1, then 2) or email: hrtraining@judicium.com.

Upcoming Dates

  • Tuesday 8th December 2026 9:30am - 12:30pm
    Book Now