Who is it for?

Intended Outcomes

This course focuses on the importance of having difficult conversations and how to manage these types of discussions, including looking at a number of practical examples. The aim of the session is to ensure participants can:  

• Identify what a difficult conversation is; 
• Provide examples of when difficult conversations might take place; 
• Provide reasons why we need to engage in difficult conversations; 
• Understand how to handle difficult responses from staff; and  
• Understand the skills to utilise when having difficult conversations. 

Date and Time

• Thursday 20th June 2024 at 9.30am – 12.30pm

Location

• This course will be run remotely via Zoom. 

Cost

• The cost of this session is £85 plus VAT per person for Employment Law and HR Clients and £110 plus VAT per person for non - Employment Law and HR Clients

CPD 

• This course equates to 2.5 hours of CPD and following attendance on the course, participants will be sent electronic copies of their CPD certificate, along with copies of the slides and activities discussed during the session.

How to book

Click HERE to register your place on this course or the BOOK NOW button at the top of the page.  If you have any questions about this course please contact us via phone 0345 548 7000 (opt 1, then 2) or email: hrtraining@judicium.com.